This is a rip-off

I just had the worst experience every in a cell phone shop in Walvis Bay. I will not mention any names, as I belief this is a general practise now among cell phone shop owners.

I took on international tourist there to purchase a sim card. The standard micro sim was still too big.
The sales lady used a special cutter to cut the sim and then charged them N$ 30 for this service. When I questioned this the shop owner/manager said “okay N$20″. I still question it and receive a arrogant answer of ” I paid for the clipper” .
I really think this is a tourist/public rip off. Do these people have NO idea on adding value to service? Yes they paid for the clipper and this is not supposed to be seen as a money making scheme.

Unhappy